Learn More About The Role
We don't just move products, we build lasting partnerships. As the main point of contact for our clients, you'll ensure their sourcing, logistics, and manufacturing projects run smoothly from start to finish, bridging clients and our global operations team.
Learn More About What You will be responsible for
- Act as the primary liaison between clients and internal teams
- Own onboarding and project kickoff, setting clear expectations and timelines
- Monitor project progress, flag issues, and proactively offer solutions
- Maintain clear communication through email, Slack, Zoom, and the client portal
- Deliver updates, reports, and insights clearly and professionally
- Track client satisfaction and drive ongoing improvements
Learn About What We're Looking For
Client Relationship Pro
3+ years in account management, customer success, or client services
Clear & Confident Communicator
Strong written and verbal communication; comfortable leading client calls
Project Management Skills
Highly organized, deadline-driven, able to juggle multiple accounts
Business-Savvy
Understands product margins, lead times, and sourcing economics
Problem Solver
Calm under pressure with a solutions-first mindset
Remote-Ready & Responsive
Remote-ready and responsive across time zones
Apply Here
Tell us about you and we'll review your application.