Privacy Policy

Privacy Policy

Effective Date: March 16, 2026
Website: https://importivity.com/

Introduction

Importivity LLC (“Importivity,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your information.

This Privacy Policy explains how we collect, use, store, and disclose information when you visit our website, submit information through our forms, communicate with us, or otherwise interact with our services.

By using our website or submitting your information to us, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Information You Provide to Us

Name

Email address

Phone number

Company name

Project details, sourcing needs, or inquiry information

Files, drawings, documents, or other materials you upload or submit

Any other information you choose to provide through forms, emails, calls, or messages

Information Collected Automatically

IP address

Browser type and version

Device type and operating system

Pages viewed and time spent on our website

Referral URLs and website interactions

Cookie data and similar tracking technologies

How We Use Your Information

We may use your information to:

Respond to inquiries and communicate with you

Evaluate sourcing, manufacturing, or project requests

Provide access to client dashboards and related services

Operate, maintain, and improve our website and services

Analyze website activity and user behavior

Run advertising, remarketing, and marketing campaigns

Send follow-ups, updates, appointment coordination, and outreach communications

Maintain internal business records and operational workflows

SMS Communications

If you provide your mobile number and choose to receive text messages from us, we may use your number to send conversational, informational, operational, or account-related SMS messages, including responses to inquiries, project updates, scheduling coordination, and client communications.

SMS consent is not a condition of purchase.

Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. You may reply HELP for assistance.

No mobile opt-in data, SMS consent, or phone numbers collected for SMS purposes will be shared with third parties or affiliates for marketing or promotional purposes.

We may use service providers that help us deliver SMS and business communications, customer management, and operational support. These providers may access information only as necessary to perform services on our behalf and may not use your SMS consent or mobile number for their own marketing or promotional purposes.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality, understand user behavior, and support our marketing efforts.

These technologies may include:

Essential cookies required for website functionality

Analytics tools such as Google Analytics and Hotjar

Advertising and tracking technologies such as Meta Pixel and LinkedIn Insight Tag

These tools help us understand how visitors use our website and may help us deliver more relevant advertising.

You can manage or disable cookies through your browser settings. Disabling cookies may affect certain website features.

Third-Party Services and Data Sharing

We may use trusted third-party service providers to support our operations, website functionality, analytics, communications, marketing, advertising, and customer relationship management.

These providers may include:

Zoho for CRM, communications, recordkeeping, and operations

Instantly.ai for email outreach and automation

Google for analytics, advertising, and website services

Meta for advertising and remarketing

LinkedIn for advertising and insights

Reddit for advertising

Thomasnet and similar platforms for business visibility and outreach

Other analytics, enrichment, hosting, communications, and technical service providers

We may share information with these providers only to the extent reasonably necessary for them to perform services on our behalf.

We do not sell your personal information.

Notwithstanding anything else in this Privacy Policy, mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing or promotional purposes.

International Users

Importivity works with users and clients in multiple countries. By using our website or submitting information to us, you understand and agree that your information may be transferred to, stored in, and processed in the United States and other jurisdictions where we or our service providers operate.

File Uploads and Submitted Content

If you upload files, submit drawings, product details, project materials, or other content to us, you represent that:

You have the right to provide that information

The content does not violate any applicable law, contract, confidentiality obligation, or third-party right

Importivity is not responsible for independently verifying the accuracy, ownership, or legality of submitted materials

We take reasonable measures to store submitted content securely, but no system can guarantee absolute security.

Data Retention

We retain information for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy

Maintain business and legal records

Support ongoing communications and client relationships

Comply with legal, accounting, tax, contractual, or regulatory obligations

We may retain certain information after a project, inquiry, or communication has ended where reasonably necessary for recordkeeping, dispute resolution, compliance, or legitimate business purposes.

Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

Request access to the personal data we hold about you

Request correction of inaccurate or incomplete information

Request deletion of your personal data

Opt out of marketing emails or other promotional communications

Opt out of SMS messages by replying STOP

To make a privacy-related request, contact us at: [email protected]

We may need to verify your identity before processing certain requests.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, use, loss, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Information

Importivity LLC
Austin, Texas, USA
Email: [email protected]